Privacy Policy for Nautiqa

Last Updated: 20/04/2026

At Nautiqa, we value the trust you place in us. We are committed to maintaining the highest standards for secure transactions and the privacy of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (the "Website") and services. Nautiqa is based in Qatar and complies with applicable Qatari data protection laws, including Law No. 13 of 2016 on Personal Data Protection (as amended) and other relevant regulations.

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access the Website. Your continued use of the Website constitutes your express consent to our collection, use, and disclosure of your personal information as described herein. This Privacy Policy forms part of our Terms of Use.

1. Collection of Personal Information

We collect personal information you provide to us to deliver a safe, efficient, and customized experience tailored to your needs. You can generally browse the Website without providing personal details. However, certain features require registration or submission of information.

Information We Collect:

• Account Information: Name, email address, phone number, and other details when you create an account or register.
• Transaction Details: Billing address, payment information (e.g., card details processed securely via third-party gateways), purchase history, and preferences if you make transactions.
• Communication Data: Information from emails, messages, support tickets, or feedback you send us.
• Usage Data: Automatically collected information such as IP address, browser type, device information, pages visited, referral URLs, and session duration. We use this for analytics, security, and improving services.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to analyze traffic, measure site effectiveness, personalize content, and enable features like passwordless logins. Cookies are small files stored on your device. Session cookies expire when you close your browser; persistent cookies remain longer. Third-party cookies (e.g., from analytics providers) may also be used.

You can manage cookies via your browser settings, but disabling them may limit functionality. Where required by Qatari law, we obtain your consent for non-essential cookies.

We indicate mandatory fields during collection. You may choose not to provide optional information, but this may restrict access to certain features.

2. Use of Your Information

We use your personal information for legitimate business purposes, including:

• Providing and improving our services, processing orders, and fulfilling transactions.
• Personalizing your experience, sending updates, offers, and recommendations based on your activity.
• Communicating with you (e.g., order confirmations, support responses).
• Analyzing usage trends, demographics, and behavior on an aggregated basis to enhance the Website.
• Detecting fraud, resolving disputes, troubleshooting issues, and ensuring security.
• Complying with legal obligations, enforcing our Terms of Use, and protecting our rights, property, or safety.

For marketing, we provide opt-out options. We may use your data to send promotional content aligned with your interests, but only with your consent where required under Qatari law.

IP addresses help diagnose server issues, administer the site, and gather broad demographics. Optional surveys may collect additional details (e.g., age, preferences) to refine our offerings.

3. Sharing of Personal Information

We do not sell your personal information. We share it only as necessary:

• Service Providers: With trusted third parties (e.g., payment processors, hosting providers, analytics tools) who assist in operating the Website. These parties are bound by confidentiality and Qatari data protection standards.
• Legal Requirements: To comply with laws, respond to lawful requests (e.g., from Qatari authorities, courts), or protect against fraud, abuse, or illegal activity.
• Business Transfers: In case of merger, acquisition, or sale of assets, with notice where required.
• With Consent: For marketing by third parties, only if you explicitly agree.

We limit sharing to what is necessary and require recipients to protect data appropriately.

4. International Data Transfers

Nautiqa operates in Qatar. If we transfer data outside Qatar (e.g., to cloud providers), we ensure adequate safeguards comply with Qatari law, such as standard contractual clauses or adequacy decisions.

5. Links to Other Websites

The Website may link to third-party sites. We are not responsible for their privacy practices or content. Review their policies before providing information.

6. Data Security

We implement robust technical and organizational measures to protect your information against loss, misuse, unauthorized access, alteration, or disclosure. These include encryption, secure servers, access controls, and regular audits. However, no system is completely secure; we cannot guarantee absolute security.

7. Your Rights and Choices

Under Qatari data protection laws, you have rights including:

• Access, correction, or deletion of your personal information.
• Withdrawal of consent (where applicable).
• Opt-out of marketing communications.
• Restriction or objection to processing.
• Data portability.

To exercise these, contact us at [insert contact email, e.g., privacy@nautiqa.com]. We respond within legally required timelines (typically 30 days). For opt-outs, use the "Unsubscribe" link in emails or contact us.

We retain data only as long as needed for purposes outlined, legal requirements, or dispute resolution, then securely delete or anonymize it.

8. Children's Privacy

The Website is not intended for children under 13 (or the applicable age in Qatar). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. We will post updates here and notify you via email or site notice for material changes. Continued use after changes implies acceptance.

10. Contact Us

For questions, concerns, or rights requests, contact our Data Protection Officer at:
Nautiqa
Email: support@nautiqa.com
 

By using Nautiqa, you consent to this Privacy Policy. If sharing others' data, ensure you have authority.